TERMS & CONDITIONS
Last updated: 12 September 2026
These Terms and Conditions govern the use of bphitcoaching.com and the services provided by Filip Lhotka, trading as B:PHIT Coaching (“B:PHIT Coaching”, “I”, “me” or “my”).
By using this website or purchasing or booking my services, you agree to the terms that are applicable to you.
ABOUT B:PHIT COACHING
B:PHIT Coaching provides personal training, exercise coaching and soft tissue therapy services.
The business is operated by:
Filip Lhotka
Trading as B:PHIT Coaching
Camberwell, London, United Kingdom
Email: filiplhotkapt@gmail.com
Website: bphitcoaching.com
WEBSITE USE
The information provided on this website is intended for general information about B:PHIT Coaching and its services.
You must not use this website in any way that is unlawful, damages the website, interferes with another person's use of the website, or infringes the intellectual property rights of B:PHIT Coaching or another party.
PERSONAL TRAINING
Personal training is provided according to your individual goals, circumstances and the information you provide.
You are responsible for informing me of any injury, illness, medical condition, medication or other relevant information that could affect your ability to exercise safely.
If your circumstances or health change during our work together, you should let me know before continuing training.
Where appropriate, I may recommend that you seek advice or clearance from an appropriately qualified healthcare professional before beginning or continuing exercise.
SOFT TISSUE THERAPY
Soft tissue therapy services are intended to support areas such as movement, recovery, muscular tension and general physical wellbeing.
I am a Level 5 Remedial Soft Tissue Therapist. Soft tissue therapy does not replace diagnosis, treatment or advice from a doctor, physiotherapist or other appropriately qualified healthcare professional where these are required.
You should provide accurate and relevant information about your health, injuries, symptoms and medical history before treatment.
Treatment may be modified, postponed or declined where I believe that proceeding would be inappropriate or outside my professional scope of practice.
MEDICAL DISCLAIMER
B:PHIT Coaching does not provide medical diagnosis or medical advice.
Exercise and physical activity involve an inherent risk of injury. Soft tissue therapy can also cause temporary effects such as tenderness, soreness or minor discomfort.
You are responsible for providing accurate information about your health and for following any medical advice you have received.
Nothing on this website should be treated as a substitute for individual medical advice from an appropriately qualified healthcare professional.
BOOKINGS AND APPOINTMENTS
Appointments are subject to availability and are only confirmed once agreed through the relevant booking or communication method.
Please arrive on time for your appointment.
If you arrive late, your session may need to finish at the originally scheduled time so that subsequent appointments are not affected.
CANCELLATIONS AND RESCHEDULING
If you need to cancel or reschedule an appointment, please provide as much notice as reasonably possible.
Appointments cancelled or rescheduled with less than 24 hours' notice may be charged in full or counted as a used session.
Exceptions may be considered at my discretion in circumstances such as genuine emergencies.
If I need to cancel an appointment, the session will be rearranged and you will not lose the session.
PERSONAL TRAINING PACKAGES
Where personal training is purchased as a package or block of sessions, the number of sessions, frequency, price and any applicable validity period will be agreed before purchase.
Packages are intended for the individual who purchased them and should not be transferred to another person unless agreed in advance.
Sessions should be used within any validity period agreed when the package is purchased.
PAYMENTS
Prices will be communicated before a service or package is purchased.
Payment may be made using the payment methods offered by B:PHIT Coaching or an applicable third-party booking or payment provider.
Where a third-party payment provider is used, its own terms and conditions may also apply.
REFUNDS
Completed personal training or soft tissue therapy sessions are non-refundable.
Where you have purchased a block or package of future sessions and wish to cancel, any refund entitlement will be considered in accordance with applicable consumer law and the specific circumstances of the purchase.
Nothing in these Terms and Conditions affects any statutory rights you have under applicable UK consumer law.
RESULTS
Every individual responds differently to training and treatment.
Factors including consistency, lifestyle, nutrition, sleep, health, training history and adherence can affect results.
For this reason, B:PHIT Coaching cannot guarantee a particular physical, performance, weight-loss, pain or other outcome.
Testimonials and client results shown on this website represent individual experiences and should not be interpreted as a guarantee that another person will achieve the same result.
CLIENT RESPONSIBILITIES
To help ensure services are provided safely and effectively, you agree to:
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Provide accurate information relevant to your training or treatment
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Inform me of relevant changes to your health or physical condition
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Follow reasonable safety instructions during sessions
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Tell me if an exercise or treatment causes unexpected pain or discomfort
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Seek appropriate medical advice where necessary
INTELLECTUAL PROPERTY
Unless otherwise stated, the content of this website, including text, branding, graphics, photographs and other original materials, belongs to Filip Lhotka trading as B:PHIT Coaching or is used with appropriate permission.
Content must not be copied, reproduced, distributed or used commercially without prior permission, except where permitted by law.
CLIENT PHOTOS, VIDEOS AND TESTIMONIALS
Client photographs, videos, testimonials or other identifiable content will only be used for marketing or promotional purposes where appropriate permission has been obtained.
Giving permission to use such material does not transfer ownership of your personal information and does not affect your rights under applicable data protection law.
THIRD-PARTY WEBSITES
This website may contain links to external booking platforms, social media platforms or other third-party websites.
B:PHIT Coaching is not responsible for the content, availability or privacy practices of third-party websites.
Use of those services may also be subject to their own terms and conditions.
WEBSITE AVAILABILITY
I aim to keep the website accurate and available, but I cannot guarantee that it will always be available, error-free or completely up to date.
The website or its content may be changed, suspended or removed where reasonably necessary.
LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence or liability for fraud or fraudulent misrepresentation.
To the extent permitted by law, B:PHIT Coaching will not be responsible for indirect or consequential losses arising from the use of this website or services.
Nothing in these Terms affects your statutory consumer rights.
PRIVACY AND COOKIES
Use of this website is also subject to the B:PHIT Coaching Privacy Policy & GDPR and Cookie Policy.
These explain how personal information and cookies are handled in connection with the website.
CHANGES TO THESE TERMS
These Terms and Conditions may be updated occasionally to reflect changes to B:PHIT Coaching's services, business practices or applicable legal requirements.
The latest version will be published on this website with the date of the most recent update.
GOVERNING LAW
These Terms and Conditions are governed by the laws of England and Wales.
Nothing in these Terms removes any rights you may have under applicable consumer protection law regarding where legal proceedings may be brought.
CONTACT
If you have any questions about these Terms and Conditions, please contact:
Filip Lhotka
Trading as B:PHIT Coaching
Camberwell, London, United Kingdom
Email: filiplhotkapt@gmail.com
Website: bphitcoaching.com